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A positive view on UK business and POS
There is a confusing picture on the current UK business scene. There’s constant talk of ‘double-dip’ recession and stagnation. So here’s a challenging question: how come so many companies are performing well at the moment?
Beware of Cowboy Recruiters
The recruitment industry is one that’s often seen in a poor light. This is unfortunate, and certainly not an accurate reflection of all recruiters. But as in many other sectors, there are a number of ‘cowboys’, and the recruitment sector seems to have more than their fair share.
Telephone Rapport
It strikes me over and over again how important it is to strike up rapport on the phone. I recently changed my internet service provider. Regrettably my ISP didn’t provide static IP addresses, so I needed to switch.
The power of real thinking time
One of friends recently asked me if I’d made any New Year’s resolutions. I’d already given this some thought. I don’t generally have a long list, but I like to improve at least one key area in what I do.
The inspiration of Steve Jobs
Today’s early morning radio news flash that Steve Jobs had died brought me instantly awake. I knew he had been ill for some time, but the sudden news of his passing away shook me. I felt genuinely sad.
The micro-economic update
As I’ve said several times previously, it’s often difficult to really understand what’s happening in the world of economics. Are we heading back into recession? The pessimists would say we’ve not yet come out. Is the UK economy really growing? Has inflation peaked? How will events in the Eurozone affect the UK economy?
Making friends and doing business with them
My wife started a catering business last year. She works hard, and she’s built up a great reputation. The business is successful and growing. However, her old Corsa is no longer big enough. She needs to buy a van. Being a lady, she wants it customised – metallic paint, passenger airbag, aircon, rear parking sensors etc. She looks around at local dealers and finds what she wants. The salesman spotted an opportunity, and demonstrated how not to win a client and close a sale.
Fear makes the world go around
Larry Winget recently wrote an interesting blog item, on the theme ‘Fear makes the world go around’ - http://bit.ly/psxtXA
The Monkey Mind
In the aftermath of Andy Murray’s defeat by Rafael Nadal at Wimbledon, I read an interesting column in the Sunday Times. This included comments by a sports psychologist – Don McPherson – who has worked with the golfer Ian Woosnam, and more recently Formula One drivers.
Modern leadership
A very interesting management appointment was made last week. Strictly speaking it’s a development in the sporting world, although professional sport is undoubtedly business.
